STEP1
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Are you a current employee?
No, I've never worked for Community Council Health Systems in any role OR I have not
worked for Community Council Health Systems for more than 6 months.
Yes, I currently or have previously been employed by Community Council Health Systems within the last 6 months in either a full-time, part-time or consulting position.
 
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CHILD & ADOLESCENT SERVICES
ADULT SERVICES
EDUCATIONAL SERVICES
The Children's Central Intake Unit is the gateway into our programs serving children between the ages of 3-17. The intake process begins with referrals via telephone or face-to-face contact and is accomplished by a comprehensive initial evaluation. Consumers and families are then referred to an appropriate service within the agency or to an outside agency.
The Adult Intake Unit is the entry point into adult outpatient services where an initial intake assessment is performed and followed with an evaluation provided by Masters level clinicians and licensed psychiatrists respectively. Adults can also be admitted into various programs by referral from DBH or CBH.
The Educational Services Division's Mission is to provide a safe and structured educational environment where children and adolescents can be nurtured. We bring passion and commitment to the children in our care and understand and appreciate their differences and challenges. We recognize the "diamond in the rough" and seek to resuscitate the resilient spirit within.

QUALITY ASSURANCE

Community Council Health Systems (CCHS) is committed to upholding the highest ethical standards and complying with all applicable governing laws, regulations, contracts and payor requirements. It promotes organizational accountability and provides a method for CCHS management to assess member concerns regarding service designs, to offer feedback, and to resolve problems appropriately. CCHS believes that a strong Quality Assurance (QA) program is a vital component of an effectively manages and deliver behavioral health services.

CCHS’s Quality Assurance Program encourages the provisions of efficient services that enhance the quality of life for individuals and families so that they have opportunities for healthier and safer lives resulting ultimately in the achievement of economic and personal independence.

Our Quality Assurance Program creates better opportunities for best practices throughout the organization. This initiative is administered via a Clinical Audit, Compliance, Incident Management and Regulatory Affairs. The function of Clinical Audit is to perform routine reviews of all programs’ documentation in order to confirm the consistent depiction of CCHS’s clinical and service philosophy, meet authoritative standards in accordance with legal, ethical, best practice guidelines and regulatory standards. Compliance is primarily concerned with the prevention and detection, to the best extent possible, of fraud, waste, abuse and recognizes areas of vulnerability which can adversely affect program integrity. Incident Management goal is to promote an environment that is free from harm. Regulatory Affairs is responsible to ensure that CCHS’s staff and facilities comply with all federal, state and local laws that govern their business. CCHS believes that all individuals served are entitled to appropriate services in a caring, culturally-sensitive and hospitable environment.

The QA Department is comprised of three (3) certified investigators who each possess a Masters in Human Services degree. This system ensures an objective and comprehensive investigation of any allegation of fraud, abuse, neglect, exploitation or harassment in a most efficient manner. The purpose of an investigation is to impartially describe and explain what did (or did not) occur at a given place and time. The supervision of both the telephone and email hotlines is exclusively managed by QA staff.

The Department’s Core Values are: Confidentiality, Respect, Integrity, Quality Care, and Quality Service.

NEWS
March 14, 2017
The agency is closed on 3/14/17 due to inclement weather.
January 26, 2016
Check out the interview with Kerrie-Ann Russell
January 25, 2016
The agency is open for business on 1-26-16.